Creator support
Trouble with your account, applications, proofs or payouts? We’ve got you.
support@creatorssphere.sg → ● Help Centre
How can we help?
We usually reply within one business day. Pick the right channel below, or browse the quick answers.
Brand & agency
Questions about running campaigns or onboarding your brand to the portal.
hello@creatorssphere.sg →Privacy & data
Access, correct or delete your personal data, or ask a privacy question.
privacy@creatorssphere.sg → Quick answers
Sorted in seconds
How do I link my Instagram?
Go to Account → Linked accounts and tap Instagram. You’ll authorise securely through Instagram, then return to the app.
Read more →When do I get paid?
After you submit your post link and the brand verifies your proof, your reward is confirmed per the campaign terms.
Read more →How do I delete my account?
In-app via Account → Settings → Delete account, or email us. Full steps on the deletion page.
Read more →Is it available outside Singapore?
We’re launching in Singapore first. Follow us to hear when we expand.
Read more →Are you a brand?
Manage campaigns and creators from the admin portal.